Many companies are using sharepoint CRM or customer relationship management. CRM is a business strategy which is designed to lower costs and increase profits through customer satisfaction and loyalty. Happy customers mean more repeat business, and more new business through word of mouth.
Sharepoint CRM allows businesses of any size to implement CRM easily and at an affordable price. There are several benefits to using sharepoint crm. For example, it can keep track of information and interactions with customers, and with potential customers.
Oftentimes, companies outsource web application design and web application development services. Some of the larger companies have several portals, and various technologies which run the portals. There are many companies, such as business to business or B2B, that require web applications for business interactions. Like many other software development models, web application models are created on three different tiers. They are user services, data services, and businesses.